This is a flow chart that we use at our collection agency to guide our clients through the litigation decision process against customers with long past-due invoices. We us a flow chart in order to have an objective decision-making process, rather than a subjective or emotionally-driven reaction to past due balances. By taking an objective approach and calculating the ROI of going to the litigation process our agency has succeeded in nearly every case we’ve taken to court for our clients.

Many clients are suprised that the costs of litigation are not very high. Unfortunately, that doesn’t mean that the process can’t become a lengthy one with any guarantee of success.

Source: The Kaplan Group